Metro Industrial Roller Doors PTY(LTD is a Door manufacturer establishment in Durban, KwaZulu-Natal, South Africa
Metro Industrial Roller Doors: Services and Customer Experience Overview
Metro Industrial Roller Doors PTY (LTD) operates from Durban, KwaZulu-Natal, with a focus on the installation, repairs and maintenance of roller shutter doors, domestic garage doors, and broader industrial or commercial door systems. The business is run by partners Cornelius Botha and Stiaan Botes, based at Group 88 House, 336 South Coast Road, Clairwood. The firm promotes itself as delivering professional service at competitive prices, emphasising skilled workmanship gained through years of experience in the industry. The brand is presented as a supplier of durable door solutions designed to meet the varied needs of industrial, commercial and residential customers.
Key offerings centre on three core areas: installation, repairs and ongoing maintenance of roller shutters and related door systems. In addition to standard installations, Metro Industrial Roller Doors also manufactures doors to client specifications, underscoring a capability to tailor products to particular site requirements. The portfolio includes industrial and commercial roller doors, with emphasis on robust construction, security, and longevity, alongside residential options for domestic garages.
In the industrial and commercial segment, the range is described as among the more affordable options while providing strong protection against intrusion, a factor often acknowledged by insurers. The doors are framed as requiring relatively low ongoing maintenance, with a design that supports easy servicing and compatibility with a variety of installations and manufacturers. The product line features steel rolling doors, colour-steel rolling doors known for straightforward installation and durability, galvanized rolling shutters, and applications suitable for garages, factories, warehouses and similar facilities.
Domestic and residential services are highlighted through provision, installation and repair of domestic garage doors across the Durban area. The company stresses professional workmanship in residential projects, aligning with expectations of quality, safety and reliable operation for household environments.
The customer experience is framed around a responsive, 24/7 service model. Metro Industrial Roller Doors advertises round-the-clock call-out capability for both roller doors and gate motors, reflecting a commitment to rapid response in maintenance and emergency scenarios. The service team is described as mobile and capable of performing preventative maintenance, routine inspections and emergency repairs for door systems and gate motors alike. The emphasis on preventative maintenance is clear, with the aim of minimising costly breakdowns and prolonging the life of installations.
The company communicates a holistic maintenance capability, including:
- Industrial doors and integrated openers,
- Worn wheels, spring issues, bracket mounts, cable failures, and roller replacements,
- Domestic doors, alignment and tensioning issues, bracket bends, and off-track problems,
- Gate motor maintenance, automation and replacement, with expertise spanning multiple manufacturers.
Customer feedback captured through visitor reviews in the public domain presents a mixed picture of the service experience. Several reviews are highly positive, praising prompt responses, professional installation, clear communication, and the perceived reliability of technicians, with some customers noting swift response times and effective workmanship. Conversely, there are reviews that report dissatisfaction with certain aspects of service, including concerns over professionalism, installation quality, and the handling of remedial work. Such a spectrum suggests that, as with many service-oriented trades, experiences may vary by project, team, and specific circumstances.
Typical job types described or implied include manufacturing projects tailored to client specs, installation of industrial and residential rolling doors, and maintenance programmes designed to extend the operational life of door systems. The business also positions itself as capable of servicing and replacing parts for a wide range of manufacturers, indicating a broad compatibility with existing installations and a willingness to source original or equivalent quality components.
Practical tips for potential customers include planning for preventative maintenance to maximise reliability and reduce downtime, and requesting a clear assessment of both installation requirements and ongoing service options. When arranging service, customers may expect a rapid on-site visit, a professional inspection, and an informed plan for repairs or replacements, supplemented by access to compatible spare parts across different brands.
Location and service area are centred on Durban and the KwaZulu-Natal region, with particular mention of Clairwood and surrounding districts. Given the 24/7 service model, customers in industrial settings or commercial facilities with operating schedules outside standard hours may benefit from scheduling maintenance during off-peak times to minimise disruption.
Overall, Metro Industrial Roller Doors presents as a versatile provider capable of delivering customised door solutions, dependable maintenance and responsive after-care for a diverse client base spanning industrial, commercial and residential sectors within the Durban area.
Durban
KwaZulu-Natal
South Africa
Sorry, no records were found. Please adjust your search criteria and try again.
Sorry, unable to load the Maps API.
Door Manufacturer Services in Durban, KwaZulu-Natal
Across Durban and the wider KwaZulu-Natal region, door manufacturers offer a range of services designed to respond to coastal climate conditions, architectural styles, and practical security needs. From initial design ideas to final installation, interactions typically focus on bespoke solutions that combine durability with visual appeal. Projects often consider humidity, salt air, and temperature fluctuations, which influence material choice and finish requirements.
Manufacturing capabilities commonly cover a spectrum of door types, including hinged, sliding, and pivot configurations, crafted from materials such as aluminium, timber, steel, and composite blends. Aluminium and steel doors are prized for strength and low maintenance, while timber doors bring warmth and natural character. In coastal areas, finishes and protective coatings are frequently specified to resist corrosion and colour fading, ensuring longevity in Durban’s climate.
Design consultation is usually the first step, with clients receiving guidance on proportions, hardware integration, insulation, and acoustic performance. Engineers or skilled technicians may assess openings to determine precise measurements, tolerances, and frame compatibility. The aim is to minimise on-site adjustments and ensure a smooth installation process.
Typical services include the following:
- Site assessment and precise measurement of openings
- Material selection advice focused on durability, maintenance, and aesthetic fit
- Fabrication of doors to custom specifications, including security features and energy efficiency
- Finishing options, such as protective coatings, paints, stains, and powder coatings tailored to coastal conditions
- Hardware sourcing and compatibility checks for locks, handles, hinges, and actuated systems
- On-site installation and alignment to ensure smooth operation and weather sealing
- Curtain wall or frame integration where applicable, plus compatibility with surrounding architecture
- Post-installation inspection, adjustments, and commissioning of closing mechanisms
Customers can expect a structured process where timelines and lead times are influenced by material choice, scope of work, and access constraints at the site. Durban projects often require coordination with builders and other trades to align door installation with structural work, plastering, and cladding. Practical considerations include ensuring that openings accommodate ventilation requirements, security standards, and local building regulations. Fire and sound insulation requirements may also drive specification choices, particularly in commercial settings or multi-unit developments.
Delivery and installation arrangements are typically planned with attention to weather windows and logistics, given the coastal environment. Some projects may involve temporary protection for door frames and finishes during site works, followed by final adjustments after fitting. Warranty provisions, where offered, commonly cover structural integrity, hardware performance, and coating protection, subject to proper maintenance and correct usage.
In Durban, it is common for door manufacturers to provide maintenance guidance aimed at extending service life, such as cleaning regimes for hardware, periodic lubrication, and inspection routines for seals and hinges. clients benefit from practical demonstrations or written upkeep instructions to support ongoing performance. While specific product names or certification details are not universally standard across all providers, the emphasis remains on reliable build quality, appropriate aftercare, and a responsive approach to custom requirements.