Fair Deal Windows and Doors is presented as a leading supplier specialising in premium aluminium and timber products for residential and commercial projects. The business positions itself as a long-established specialist, with origins dating back to 1990, and highlights an exclusive collaboration with Tailormade Joinery (Scampee Manufacturing) to provide a broad range of products at competitive prices. The emphasis throughout is on quality, durability and innovation across the aluminium and wooden door and window ranges.

Core services encompass the supply and fabrication of aluminium doors and windows, as well as wooden doors and windows, including combinations of both materials where appropriate. The aluminium offering covers a spectrum of door configurations such as patio sliding doors, palace sliding doors, vista (sliding folding) doors, single and double hinged doors, and pivot doors. These products are described as manufactured from high-quality profiles with weatherproof seals, durable rollers, hinges and locks, and are available in standard colour finishes (Bronze, Charcoal, White and Natural) with options for non-standard colours on request. Non-standard colours are noted to have longer lead times, reflecting typical industry practice of tailoring orders to specific aesthetic requirements.

The wooden side of the catalogue focuses on comprehensive door and window solutions, including sliding folding doors (known in some markets as suitable for large openings and connecting indoor and outdoor spaces), sliding doors in multiple configurations, and a wide array of window types designed to complement door systems. The site provides specific dimensions and configurations for various products, suggesting a custom approach to fit and finish based on client needs. A notable feature is the Accoya wood offering, marketed as a premium, long-lasting option with a stated 50-year guarantee. Accoya wood is presented as a sustainable, low-maintenance choice with excellent dimensional stability, suitable for use in window frames, doors and shutters, and with a cradle-to-cradle Gold certification claimed via the associated information page.

Production and project workflow are described as measurements taken on site and products manufactured to fit the exact openings. This indicates a customised process for ensuring precise fit and smooth operation, a critical factor for ornate or large door systems and for ensuring weather sealing and security performance. The site also notes the availability of engineered components such as door frames and a variety of hinge, handle, lock, and roller options intended to support durable, long-term performance in both residential and commercial settings.

Customer experience is illustrated through visitor testimonials that emphasise skilled and competent staff, with a particular review noting that interactions feel “like coming home” due to the expertise of the team. The presence of multiple branches across South Africa—Ballito, Nelspruit, Pretoria Oos and Pretoria Noord—suggests a distributed support network and local access to sales, measurement and installation expertise, which can be advantageous for site visits, on-site assessments and after-sales service.

Typical job types implied by the offerings include new-build projects, renovations and upgrades of external doors and windows, and turnkey installations for housing developments and commercial properties. The Aluminium Windows and Aluminium Doors sections underscore a broad installation footprint, from top hung and side hung windows to horizontal sliding and toplight provisions, with a focus on measuring on-site and selecting appropriate glass and weatherproofing options. The Wooden Doors and Windows sections reinforce capabilities in customised sizing, full pane, midrail configurations, and various pane options to suit architectural styles and functional needs.

Practical tips for customers planning a project with Fair Deal include considering standard versus non-standard colour options and planning lead times accordingly, particularly for non-standard finishes. When requesting quotes or scheduling site visits, ensure precise site measurements are obtained and communicative expectations around glass choices (toughened or non-standard glass) and hardware selections are clarified. For those exploring premium materials, Accoya wood presents a high-end option with substantial maintenance advantages and a long warranty framework as described. It is prudent to verify current warranty coverage and installation specifics for Accoya or any bespoke wood treatments prior to proceeding.

The company operates through multiple regional branches, offering local contact points for consultations, measurements and orders. These branches provide a visible point of reference for prospective customers in the Free State region and beyond, with a broader national footprint that supports project coordination and delivery logistics.